Arrival Services for Newcomers

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Congratulations on acceptance, and hopefully you have already accepted your study place at LUT.

Now, you are probably thinking about arrival details and finding out the information you need before the first day of classes. Don’t worry, there are a number of arrival services for newcomers to ensure you start your studies at LUT informed and prepared.

What to do before arrival?

Before the studies start, you should join social media channels recommended by the university. For example, join the Newcomers Facebook group you received information about in your acceptance packet. You should also follow other social media channels from LUT University, such as Facebook,  Instagram, Twitter, or YouTube to get to know the campus, university services, and already start engaging with the LUT community.

These social media channels can help you learn new information, get advice, ask questions, and also meet other students (through Newcomer pages).

The other task you should keep in mind before arrival is to regularly check your email to ensure you have the latest information and instructions from the university. Before your studies start, you will likely receive instructions about arrival, orientation week details, other helpful information about your tutor, and information about what to expect as a new member of the LUT community.

Who will help answer my questions and show me around?

If you are an international student, you may be moving to a completely new country, or at least a new city. To ensure you have an easier transition to student life at LUT, each student is assigned a peer tutor. A tutor is a more senior student, usually in the same or similar degree program as yourself.

Tutors are chosen by the university to be a go-to resource for newcomers’ questions regarding student life, campus services, and getting to know their new city.

These tutors have gone through the same experience of being a newcomer and are eager to help with your integration to LUT. Tutors are assigned several students in the same degree program, which make up your tutor group. The peers in your tutor group can be your first friends on campus, and usually there will be several activities planned throughout the first year of studies to meet up with the tutor group. You can also reach out to your tutor to grab a coffee, meet up for lunch, or have a chat when something is on your mind or if you have questions. Your tutor and tutor group ensure no newcomer is left behind when they start their studies at LUT. Tutors are usually assigned to newcomers in August before orientation.

What about my arrival, will I get any assistance?

All international students are asked to send their arrival information (name, mobile phone number, arrival date and time, and means of transportation) to LUT Student Services no later than three weeks before the date of arrival. You will receive an arrival information form by e-mail during the summer to provide the information needed in advance.

When you arrive in Lappeenranta or Lahti, you will be met by an LUT driver (pending COVID restrictions) who will give you your LOAS (or Lahden Talot) apartment key and drive you to your LOAS (or Lahden Talot) apartment to meet your tutor.

If you want to use the driver/key service, you need to give LOAS (or Lahden Talot) permission to give your student apartment address and key to LUT. LOAS (or Lahden Talot) will ask for permission during the accommodation application process. Contact the housing organization directly if you have questions about how to give the permissions.

campus busNote that the LUT driver/key service can only meet you within the city of your campus so you will need to arrange your own transportation to arrive to Lappeenranta or Lahti (depending on your study program).

For Autumn 2021: LUT Driver Service will not be working because of the COVID-19 situation. This autumn LUT Drivers will offer only Key Service to newcomers; they will not drive new students to their apartments. Taking a taxi to your apartment is recommended; however, students are responsible for the costs of their taxi.

Driver service/key service can meet you at travel centers in the city of your home campus, such as from the local airport, local bus station, or LUT campus. LUT driver/key service does not pick-up students from Helsinki airport.

Is this arrival assistance for everyone?

If you plan to drive your own car on arrival, you will not be eligible for driver/key service. You also are not eligible for the driver/key service if you do not live in the student housing (LOAS or Lahden Talot). The service is offered only to students arriving from outside of Finland. Students already living within Finland collect their keys from LOAS (or Lahden Talot) and arrange their own transportation to their apartment.

If you are not eligible for the LUT driver/key service, you should contact your tutor and arrange a time to meet them on campus at a time that suits you both.

Contact LUT arrival services if you have questions, for Lappeenranta campus or for Lahti campus.

What about orientation, what can I expect?

Attendance is mandatory on the first day of orientation (either in-person or online). Students register for courses during the orientation days after their arrival at LUT, and students are provided all the important information to start their studies at LUT. There will be lots of information so bring a pen and paper along with you or your laptop to take notes.

Sessions during orientation are given on a lot of topics including introductions from your degree program, information about study services and course registration, various student organizations, and introductions from the city and members of the student community. You will also learn all the necessary information about how to get your student ID with access to student discounts, setup your student email and technology services, and practical information about Finnish culture.

Your tutor can help you navigate the orientation schedule and also be a resource to answer questions on any topics you want to learn more about that were shared during orientation week. Tutors may not have all the answers, but they are willing to help you find the right contact person 😊

Now that you know about the arrival services for newcomers, hopefully this makes you more excited for arrival. We can’t wait to meet you on campus and welcome you to LUT!

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